Managing Workplace Violence

Workplace violence is seen as any threat or act of physical violence, intimidation, harassment, or other disruptive threatening behavior that occurs in the workplace. Violence can range from threats to verbal abuse, to physical violence and worse. Workplace violence can involve and affect not only employees but clients, visitors, and customers.

It is important for companies to have policies in place to help prevent workplace violence and resolve conflicts within an organization.

Measures should be taken before any workplace violence occurs to ensure the safety of employees and others.

At the end of this study, students should be able to:

• Understand what workplace violence means
• Understand the effects and causes of workplace violence
• Know the forms of Workplace Violence among Co-workers
• Understand Workplace Violence Warning Signs
• Know the performance/Conduct Indicators of workplace violence
• Know employers’ roles in workplace violence prevention
• Understand the roles of employees on workplace violence prevention

Course Curriculum